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Hello! We will arrange for personnel to inspect all goods before shipment. We conduct spot checks on functional products during production, and we also conduct a second spot check when they are put into the warehouse. If there is no problem with the product quality, we will arrange delivery. If there is any problem, we will not ship it. However, if the arriving customer finds that there is indeed a quality problem with the product, we will cooperate to assist in handling it, but there is no way to return it.

According to the arrangement of the order, the production time of our factory is generally 15–20 days, and the shipping to your country is about 40–45 days, so you need to execute the order plan 2 months in advance to receive it.

1. First of all, express a sincere apology to the customer and appease the customer's current mood.
I can understand that you are feeling the same as I was before, but good things have to wait. Inform them that this is our best-selling product, and the factory production volume is very high. Big workers work overtime at 12 o'clock every day. 

2. Ask the factory about the latest production status and when it is expected to be completed. 

3. Tell customers that we are very strict about product quality and will do tests before leaving the factory. You can get it in the future as the best product, then send some factory video pictures appropriately. 

In addition to some unavoidable factors, we will definitely deliver the goods within the specified delivery time. The transportation time is provided by the freight forwarding company for reference only. However, we will follow up the progress of goods transportation every day so that you can receive the goods as soon as possible

You are buying from our factory directly at the factory price, my friend. 
T.I Audio,a leading pro audio manufacturer brand in China for 14 years,.
We have been selling to more than 100 countries in the world.