Complete two containers of T.I sound system,lighting,stage truss and led in Congo Shows, in the city of Lubumbashi.

Yes,shipping by express will be very expensive. Do you have your own forwarder to deal with the shipment?

1. First of all, express a sincere apology to the customer and appease the customer's current mood.
I can understand that you are feeling the same as I was before, but good things have to wait. Inform them that this is our best-selling product, and the factory production volume is very high. Big workers work overtime at 12 o'clock every day. 

2. Ask the factory about the latest production status and when it is expected to be completed. 

3. Tell customers that we are very strict about product quality and will do tests before leaving the factory. You can get it in the future as the best product, then send some factory video pictures appropriately. 

Of course, my friend.  We can help put your logo on the flightcases of goods for free, only for you.
As for product, Yes, sure, we accept OEM. If you need to customize your own logo, our minimum order quantity is ~pcs, and the cost is also different. Are you the person in charge of this project? You may want to discuss it with your team. Check it out and update our quotation after confirmation.

Sorry for the inconvenience caused to you. We will provide feedback to the factory later. Can you send me pictures and videos? I'll explain the situation to our engineering team and then get back to you, okay?

Yes, my friend. You are buying from our factory directly at the factory price.
T.I Audio,a leading pro audio manufacturer brand in China for 14 years,.
We have been selling to more than 100 countries in the world.