What is your choice of professional audio amplifier？

Yes,shipping by express will be very expensive. Do you have your own forwarder to deal with the shipment?

Now we must submit the warehouse entry list at least 2 days in advance; otherwise, the goods will not be received at the warehouse. Because our space needs to be applied for in advance and it is full every day, we can't get the goods on the spot, but we can get them immediately. Please understand.

Here is our EXW (factory) price. All the prices in the lists are subject to our final confirmation.
In general, our prices are given on an EXW basis.Of course, if you need the shipping agent, we can also help you contact the shipping agent for your reference.

1. First of all, express a sincere apology to the customer and appease the customer's current mood.
I can understand that you are feeling the same as I was before, but good things have to wait. Inform them that this is our best-selling product, and the factory production volume is very high. Big workers work overtime at 12 o'clock every day. 

2. Ask the factory about the latest production status and when it is expected to be completed. 

3. Tell customers that we are very strict about product quality and will do tests before leaving the factory. You can get it in the future as the best product, then send some factory video pictures appropriately. 

To keep my customers safe, it's important to provide excellent customer service, deliver high-quality products, and build trust through transparency and honesty. You can also offer a guarantee to assure customers of the quality and reliability of your product. Additionally, maintaining open communication and promptly addressing any concerns or questions can help build strong customer relationships.