🚀 Welcome to T.I Group’s Next-Level Experience! 🎶✨

Sorry for the inconvenience caused to you. We will provide feedback to the factory later. Can you send me pictures and videos? I'll explain the situation to our engineering team and then get back to you, okay?

All T.I. professional audio products have a 3-year warranty and lifetime maintenance.  However, if damage is caused by improper personal operation,we can sell the accessories for you to replace. I hope you understand it.

Now we must submit the warehouse entry list at least 2 days in advance; otherwise, the goods will not be received at the warehouse. Because our space needs to be applied for in advance and it is full every day, we can't get the goods on the spot, but we can get them immediately. Please understand.

Yes,shipping by express will be very expensive. Do you have your own forwarder to deal with the shipment?

Every order requires a deposit, according to our financial policy. 
We can't operate without a deposit. 
This is also the company's process. 
We hope you can understand, and we have cooperated so many times. 
We need more support from each other, and I believe that you must understand me.