🔥 Upgrade to Pro Audio Excellence: T.I Audio Pro3123 Dual 12" 3-Way Line Array ! 🔥

We usually need 15-20 working days for delivery time, but if you have any special or confirmed orders today, I will try to apply for a top urgent order with a faster delivery time for you, my friend.

1. First of all, express a sincere apology to the customer and appease the customer's current mood.
I can understand that you are feeling the same as I was before, but good things have to wait. Inform them that this is our best-selling product, and the factory production volume is very high. Big workers work overtime at 12 o'clock every day. 

2. Ask the factory about the latest production status and when it is expected to be completed. 

3. Tell customers that we are very strict about product quality and will do tests before leaving the factory. You can get it in the future as the best product, then send some factory video pictures appropriately. 

All T.I. professional audio products have a 3-year warranty and lifetime maintenance.  However, if damage is caused by improper personal operation,we can sell the accessories for you to replace. I hope you understand it.

Sorry for the inconvenience caused to you. We will provide feedback to the factory later. Can you send me pictures and videos? I'll explain the situation to our engineering team and then get back to you, okay?

I totally get it if you find the price to be expensive. We always strive to provide the best value for our products, taking into consideration factors like quality, materials, and production costs. However, I'd be happy to discuss your specific needs and explore any potential options.

What's the quantity? I'll see if we can ask our engineers to see if it is possible to reduce some configurations for you.