🎉 TI International Group’s Grand Relocation Celebration: A Spectacular Showcase of Innovation & Stage Magic! 🎉

1. First of all, express a sincere apology to the customer and appease the customer's current mood.
I can understand that you are feeling the same as I was before, but good things have to wait. Inform them that this is our best-selling product, and the factory production volume is very high. Big workers work overtime at 12 o'clock every day. 

2. Ask the factory about the latest production status and when it is expected to be completed. 

3. Tell customers that we are very strict about product quality and will do tests before leaving the factory. You can get it in the future as the best product, then send some factory video pictures appropriately. 

According to the arrangement of the order, the production time of our factory is generally 15–20 days, and the shipping to your country is about 40–45 days, so you need to execute the order plan 2 months in advance to receive it.

Yes,we can. Just find the right sound system and send me your exact address, including your postal code, so we can check the freight for you and help us offer door-to-door delivery.

Our main markets are Europe, the United States, Japan, South America, and Africa. In fact, we have customers all over the world, and our products also have certificates required by various countries.

Our T.I line includes sound system, lighting, stage, truss, LED, stage effect, stage truck, dance floor, tent, generator, beacons, truck, etc., and advances specific project solutions with over 14 years of experience in more than 100 countries in the world.