The customer visited on July 8th and recorded beautiful moments.

Of course, my friend.  We can help put your logo on the flightcases of goods for free, only for you.
As for product, Yes, sure, we accept OEM. If you need to customize your own logo, our minimum order quantity is ~pcs, and the cost is also different. Are you the person in charge of this project? You may want to discuss it with your team. Check it out and update our quotation after confirmation.

1. First of all, express a sincere apology to the customer and appease the customer's current mood.
I can understand that you are feeling the same as I was before, but good things have to wait. Inform them that this is our best-selling product, and the factory production volume is very high. Big workers work overtime at 12 o'clock every day. 

2. Ask the factory about the latest production status and when it is expected to be completed. 

3. Tell customers that we are very strict about product quality and will do tests before leaving the factory. You can get it in the future as the best product, then send some factory video pictures appropriately. 

We need confirmation of the 50% deposit. 
This is the first time that we have cooperated. This is a kind of cooperation guarantee for us. If you are still worried, you can pay by Alibaba Trade Assurance, which is also very suitable for your first purchase.

Our main markets are Europe, the United States, Japan, South America, and Africa. In fact, we have customers all over the world, and our products also have certificates required by various countries.

Now we must submit the warehouse entry list at least 2 days in advance; otherwise, the goods will not be received at the warehouse. Because our space needs to be applied for in advance and it is full every day, we can't get the goods on the spot, but we can get them immediately. Please understand.