The customer visited on July 7th and then went to the factory together for inspection.

Yes,shipping by express will be very expensive. Do you have your own forwarder to deal with the shipment?

It's suggested that you adopt Trade Assurance. We have joined Trade Assurance Service to protect your order so as to ensure that we deliver on time and provide quality products as required. All I need to do is draft a Trade Assurance Order on Alibaba and then send the order link to you, by which you can confirm the order and make the payment via T/T, credit card, or e-checking into the account of Citibank designated by Alibaba.

In short, you only need to confirm the order and make the payment, while I will be responsible for subsequent matters such as production, delivery, customs clearance, and logistics. At the same time, if you can also contact our local agent for payment, this may make you more comfortable.

Passive

Every order requires a deposit, according to our financial policy. 
We can't operate without a deposit. 
This is also the company's process. 
We hope you can understand, and we have cooperated so many times. 
We need more support from each other, and I believe that you must understand me.

To keep my customers safe, it's important to provide excellent customer service, deliver high-quality products, and build trust through transparency and honesty. You can also offer a guarantee to assure customers of the quality and reliability of your product. Additionally, maintaining open communication and promptly addressing any concerns or questions can help build strong customer relationships.