T.I Pro Audio International Events
T.I Pro Audio delivers superior sound systems for international events. Our expertise ensures flawless audio at your global conferences, concerts, and exhibitions. Learn how T.I Audio elevates your event's impact with unparalleled professional audio solutions. Discover our global reach and cutting-edge technology.
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Products
Could you tell me which one is selling well recently?
We would like to share with you a series of hot styles that are very novel and our sales champion this month. I have enclosed the picture and our preferred price for your reference. I believe that you can certainly win very good sales in your area.
Shipping
Reminder for shipments to warehouse
Now we must submit the warehouse entry list at least 2 days in advance; otherwise, the goods will not be received at the warehouse. Because our space needs to be applied for in advance and it is full every day, we can't get the goods on the spot, but we can get them immediately. Please understand.
Can you send the goods door to door delivery?
Yes,we can. Just find the right sound system and send me your exact address, including your postal code, so we can check the freight for you and help us offer door-to-door delivery.
Customization
When the delivery time reported to the customer has arrived, the factory has not finished, how to reply when customer is asking?
1. First of all, express a sincere apology to the customer and appease the customer's current mood.
I can understand that you are feeling the same as I was before, but good things have to wait. Inform them that this is our best-selling product, and the factory production volume is very high. Big workers work overtime at 12 o'clock every day.
2. Ask the factory about the latest production status and when it is expected to be completed.
3. Tell customers that we are very strict about product quality and will do tests before leaving the factory. You can get it in the future as the best product, then send some factory video pictures appropriately.
After-sales
I don't need to order these products. I want refund.
To keep my customers safe, it's important to provide excellent customer service, deliver high-quality products, and build trust through transparency and honesty. You can also offer a guarantee to assure customers of the quality and reliability of your product. Additionally, maintaining open communication and promptly addressing any concerns or questions can help build strong customer relationships.
Get In Touch
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One of our professionals will get in touch with you as soon as possible.
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T.I Pro Audio
Lisa Han
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