Our T.I team have arrived at Saudi Arabia See you in T.I Booth in Riyadh Saudi Arabia.Our booth:1A10.

1. First of all, express a sincere apology to the customer and appease the customer's current mood.
I can understand that you are feeling the same as I was before, but good things have to wait. Inform them that this is our best-selling product, and the factory production volume is very high. Big workers work overtime at 12 o'clock every day. 

2. Ask the factory about the latest production status and when it is expected to be completed. 

3. Tell customers that we are very strict about product quality and will do tests before leaving the factory. You can get it in the future as the best product, then send some factory video pictures appropriately. 

We support customized services. Customers in your country tend to prefer black-line array systems. Of course, we can also make them black, white, or red. We just hope you can buy a product you are satisfied with.

I totally get it if you find the price to be expensive. We always strive to provide the best value for our products, taking into consideration factors like quality, materials, and production costs. However, I'd be happy to discuss your specific needs and explore any potential options.

What's the quantity? I'll see if we can ask our engineers to see if it is possible to reduce some configurations for you.

Passive

Now we must submit the warehouse entry list at least 2 days in advance; otherwise, the goods will not be received at the warehouse. Because our space needs to be applied for in advance and it is full every day, we can't get the goods on the spot, but we can get them immediately. Please understand.