On the last day of sprint, TI, together with all colleagues, is still sticking to their posts and looking forward to your joining.

1. First of all, express a sincere apology to the customer and appease the customer's current mood.
I can understand that you are feeling the same as I was before, but good things have to wait. Inform them that this is our best-selling product, and the factory production volume is very high. Big workers work overtime at 12 o'clock every day. 

2. Ask the factory about the latest production status and when it is expected to be completed. 

3. Tell customers that we are very strict about product quality and will do tests before leaving the factory. You can get it in the future as the best product, then send some factory video pictures appropriately. 

I'm sorry; this is the company's regulation. 
There are many people working here, so we must strictly follow the company's regulations; otherwise, it will be very messy and quite difficult for the financial department. 
Please understand that we cannot help you with the payment request, but I can give you preferential treatment and a guarantee on the quality and price of the goods.

We would like to share with you a series of hot styles that are very novel and our sales champion this month. I have enclosed the picture and our preferred price for your reference. I believe that you can certainly win very good sales in your area.

Our T.I line includes sound system, lighting, stage, truss, LED, stage effect, stage truck, dance floor, tent, generator, beacons, truck, etc., and advances specific project solutions with over 14 years of experience in more than 100 countries in the world. 

All T.I. professional audio products have a 3-year warranty and lifetime maintenance.  However, if damage is caused by improper personal operation,we can sell the accessories for you to replace. I hope you understand it.