LED is the pupil of the times, accommodating the starlight and tears of millions of people!

Yes, we accept custom packaging orders.

Yes, how many colors will your logo be?? If there is any photo to look at, then we can check the cost.

1. First of all, express a sincere apology to the customer and appease the customer's current mood.
I can understand that you are feeling the same as I was before, but good things have to wait. Inform them that this is our best-selling product, and the factory production volume is very high. Big workers work overtime at 12 o'clock every day. 

2. Ask the factory about the latest production status and when it is expected to be completed. 

3. Tell customers that we are very strict about product quality and will do tests before leaving the factory. You can get it in the future as the best product, then send some factory video pictures appropriately. 

Yes,shipping by express will be very expensive. Do you have your own forwarder to deal with the shipment?

Hello! We will arrange for personnel to inspect all goods before shipment. We conduct spot checks on functional products during production, and we also conduct a second spot check when they are put into the warehouse. If there is no problem with the product quality, we will arrange delivery. If there is any problem, we will not ship it. However, if the arriving customer finds that there is indeed a quality problem with the product, we will cooperate to assist in handling it, but there is no way to return it.